FAQ

Frequently Asked Questions

1. About Our Products

What kind of products do you offer?

We specialize in print-on-demand (POD) apparel and personalized gifts, including T-shirts, hoodies, mugs, phone cases, posters, and more!

Can I customize my order?

Yes! Many of our products allow for custom text, images, or designs. Simply follow the customization instructions on the product page.

What sizes do you offer?

We provide a variety of sizes. Please refer to our Size Guide on each product page for detailed measurements.


2. Ordering & Payment

How do I place an order?

  1. Browse our collection and select your favorite item.

  2. Customize it (if applicable).

  3. Add to cart and proceed to checkout.

  4. Enter your shipping details and make payment.

  5. Wait for your confirmation email!

What payment methods do you accept?

We accept credit/debit cards, PayPal, and other secure payment options (listed at checkout).

Can I change or cancel my order?

Orders are processed quickly! If you need changes, contact us within 12 hours of purchase. After that, modifications may not be possible.


3. Shipping & Delivery

Where do you ship to?

We offer worldwide shipping! Delivery times may vary based on location.

How long does shipping take?

  • Processing time: 2-5 business days.

  • Standard shipping: 5-15 business days (depending on location).

  • Expedited shipping (if available): 3-7 business days.

How can I track my order?

Once your order ships, you’ll receive a tracking number via email. Use it to monitor your package’s journey.


4. Returns & Refunds

Do you accept returns or exchanges?

Since our items are custom-made, all sales are final. However, if your order arrives damaged or incorrect, contact us within 7 days with photos, and we’ll arrange a replacement or refund.

What if I receive a defective product?

We stand by our quality! If you receive a damaged, misprinted, or incorrect item, please email us immediately with photos and your order number.


5. Contact & Support

How can I contact customer service?

https://www.fabandgift.com/page/contact-us

Do you offer bulk or wholesale orders?

Yes! If you're interested in bulk orders, reach out to us for special pricing and customization options.

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